Kwan never smiled. One day, a staff member saw him peeling stickers off sheets and applying them to his notebook. He even thought he saw the beginning of a smile.
He asked Kwan if he’d like to visit Village Works. Productions workers, with and without disabilities, were preparing a mass mailing. The job involved peeling and labeling. A trainer began working with Kwan. In very short order, he had the job down. Now he has a full-time job, and he always leaves work with a smile on his face.